About Us
A menstrual cup is a flexible cup that’s designed for use inside of your vagina during your period to collect blood.
About UsPrivacy Policy
Effective Date: 09 June 2025
Welcome to Morsumi. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website www.morsumi.com (the “Platform”).
By using our Platform, you agree to the terms of this Privacy Policy.
1.Information We Collect
We collect the following types of personal and transactional information when you use our services:
a) Personal Information
- - Full name
- - Phone number
- - Email address
- - Shipping and billing address
- - Payment details (Note: We do not store card details. Payments are processed securely through third-party gateways)
b) Device and Log Information
- - IP address
- - Browser type and version
- - Device information
- - Pages visited and interaction logs
c) Cookies and Tracking Technologies
- We use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- - To process and fulfil your orders
- - To send you order updates, shipping details, and invoices
- - To personalise your shopping experience
- - To respond to customer service inquiries
- - To improve our website, services, and offerings
- - To send promotional emails (only with your consent)
- - To comply with legal obligations and prevent fraud
6.Orders and Payment
We use your information for the following purposes:
- - To process and fulfil your orders
- - To communicate with you (order confirmations, shipping updates, customer support)
- - To improve our website, products, and services
- - To personalize your shopping experience with us
- - To detect and prevent fraud
- - To comply with legal obligations
- - To send promotional emails (only with your consent; you can opt-out anytime)
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
- - Trusted service providers, such as logistics partners, payment gateways, and IT support, only to the extent necessary to fulfil your orders.
- - Government authorities: when required by law or in response to legal requests.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- - Access, review, or correct your personal information
- - Withdraw your consent for marketing communications
- - Request deletion of your personal data (subject to legal and transactional obligations)
To exercise your rights, please email us at: contactm@morsumi.com
6. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies independently.
7. Children's Privacy
Our website is intended for users who are 18 years or older. We do not knowingly collect personal data from children under the age of 18.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Effective Date.” Continued use of the Platform after changes constitutes your acceptance of the revised policy.
Shipping Policy
At Morsumi, we are committed to delivering your orders in a timely and efficient manner.
- - Shipping Charges: All product prices listed on www.morsumi.com include applicable shipping charges. There are no additional shipping fees unless otherwise stated explicitly on the product page.
- - Order Processing: Orders are typically processed within 2–3 business days. You will receive an order confirmation and tracking number via email or message after dispatch.
- - Delivery Timeline: Delivery may take 3 to 7 business days depending on location. Delays due to unforeseen circumstances will be communicated via email or SMS.
Return Policy
Customer satisfaction is our priority. Please review our return policy below:
- - Return Eligibility: You may initiate a return request within 7 days if the item is unused, in original condition, and includes tags, packaging, and invoice.
- - Initiating a Return: Request a return on our website using your order ID and reason, or contact us at contactm@morsumi.com / +91 8777290450.
- - Exceptions: Products marked “Non-Returnable” or “Non-Refundable” (e.g., health & hygiene items) are not eligible for return.
- - Approval Process: After inspection, we’ll notify you of acceptance or rejection of the return.
Refund Policy
Our refund process is transparent and aims to resolve issues quickly.
- - Refund Method: Approved refunds will be issued to the original payment method within 5–7 business days post inspection.
- - Eligibility: Refunds are only applicable if returned in unused, original condition and not marked “Non-Refundable.”
- - Non-Refundable Cases: Used/damaged items, missing packaging/invoice, or returns after 7 days are not eligible.
Need Help?
If you have questions or concerns, please reach out:
Morsumi Export LLP
59/3A, Garfa Main Road, Kolkata, West Bengal – 700075
Phone: +91 8777290450
Email: contactm@morsumi.com
Website: www.morsumi.com
A menstrual cup is a menstrual hygiene device which is inserted into the vagina during menstruation. Its purpose is to collect menstrual fluid (blood from the uterine lining mixed with other fluids).Menstrual cups come in two types. The older type is bell-shaped, often with a stem, and has walls more than 2mm thick.
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